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CONTACT EMX

Bring the error.
Leave with a path.

Choose the support route that matches what you need. Do not post keys, passwords, receipt IDs, machine IDs, or personal information in public channels.

Private EMX Support

Send product bugs, installation details, and Clips activation requests through the private ticket center. Use Discord for quick community help.

Open support center Join Discord

PRODUCT IDEAS

What should EMX build next?

Share the Windows tool, workflow, or desktop experience you wish existed. The strongest ideas explain the problem first and the feature second.

Make your suggestion useful

  • What slows you down today
  • What the ideal workflow would feel like
  • Which Windows apps or hardware it should support
  • Whether you would use it daily, weekly, or occasionally
Send my app idea

Purchase or key

Start with the Claim Key page for paid products. If receipt lookup fails, send support the product, purchase date, masked email, and last four characters of the transaction ID.

Claim or recover

Product problem

Include product/version, Windows version, exact workflow, exact error text, and the product's support bundle or log if available.

Report privately

Free Clips activation

Install EMX Clips, copy the 24-character Machine ID from its activation screen, and submit it privately for a free machine-bound key.

Request activation

Affiliate account

Use the first-party affiliate dashboard for paid-product status and totals. Free EMX Clips does not use a paid checkout or paid affiliate conversion.

Affiliate dashboard

Useful report

  • What you expected
  • What happened instead
  • Exact steps to reproduce it
  • Screenshot with private values covered

Keep private

  • License keys and passwords
  • Full email and transaction ID
  • API tokens and account cookies
  • Machine IDs or support data not requested privately