Skip to content

HELP & SETUP

Get set up
the right way.

Install and activation guides for every EMX product, how license keys work, and quick fixes for the usual first-run questions.

Getting started Ask on Discord Full FAQ

How EMX keys work

  • Keys are machine-bound to the PC you activate on.
  • Reinstalling Windows, a factory reset, or a hardware change can void a key.
  • Keep your checkout email + transaction ID for paid products.
  • Keys are not recovered or re-issued for free — see License & Keys.

FIRST INSTALL

Download. Activate.
Check for updates.

Start here, then follow the guide for your product below.

01 · GET THE APP

Use the official download

For paid products, open the download page in your Payhip receipt and keep your checkout email and transaction ID. For Clips, use the free installer on its official website—no purchase is required.

Download free Clips

02 · ACTIVATE IF REQUIRED

Follow your product’s instructions

Use the product-specific key from your checkout email or the receipt claim flow. Clips has its own free Machine ID activation form. A key for one product does not unlock another.

Claim a paid-product keyGet a free Clips key

03 · BEFORE FIRST USE

Check for updates

Your purchase download may be older than the current release. Most apps have a Check for updates button in Updates, Settings, or Help. Save your work, review release notes, and follow the app’s install or restart instructions.

Find official releases
Need help? Use the private Support center with the product name, installed version, Windows version, and exact error. Keep keys and receipt details out of public channels.

SETUP GUIDES

Install & activate,
per product.

Pick your product for the exact steps.

FREE · WINDOWS

EMX Clips

  1. Download and run the installer from the Clips site.
  2. Open EMX Clips → Settings → Copy Machine ID (24 characters).
  3. Paste your Machine ID into the activation form to get your free, one-PC key.
  4. Enter the key in the app — arm replay and hit your hotkey to save clips.
Open EMX Clips

PAID · WINDOWS

EMX Custom OS

  1. Review requirements and previews on the product page, then checkout.
  2. Save your receipt email and transaction ID.
  3. Download and run the app; approve administrator access if prompted.
  4. Use its preview/backup/restore controls before broad changes.
Custom OS details

PAID · WINDOWS

EMX VOLT Macro

  1. Checkout from the Macros page; keep your receipt details.
  2. Download the current build and launch it.
  3. Set your binds and timing profile; keep the emergency stop in reach.
  4. Recover access anytime with Claim Key using your receipt.
VOLT details

PAID · WINDOWS

EMX Controller Macro

  1. Open the Controller page and checkout; keep your receipt.
  2. Download the ZIP; driver setup may need admin approval and a restart.
  3. Match Edit/Select bindings to your game's controller settings.
  4. A valid entitlement is required — the ZIP alone doesn't unlock macros.
Controller details

COMMON FIXES

Stuck? Start here.

The questions we get most, answered fast.

I need to recover my key

Use Claim Key and enter the exact checkout email plus the transaction ID from your receipt. It returns only the products attached to that order. Note: after an OS reinstall, factory reset, or hardware change, a key may be invalid and a new one requires a new purchase (Refund Policy).

Windows shows an "unknown publisher" warning

An installer that isn't code-signed can trigger Microsoft Defender SmartScreen. This is expected for some EMX builds — use the official download links only, and verify a checksum when one is provided.

Will a tweak guarantee more FPS or lower ping?

No. Results depend on your hardware, drivers, Windows state, game settings, network, thermals, and background load. EMX describes what a change does and how to reverse it — it doesn't promise a number.

Where do I get updates?

Before first use, check for updates inside the app—usually in Updates, Settings, or Help. Use the Updates page for verified published versions and official release instructions. A Payhip download may contain an earlier version.

What should I send support?

Send the product name/version, your Windows version, what you clicked, the exact error, and any log the app offers. Mask keys, emails, receipt IDs, and machine IDs in public channels.

STILL STUCK?

Talk to a real person.

Private help for installation, activation, and troubleshooting — you're talking to the developer, not a script.

Open Support Join Discord emxbiz@emxtweaks.com